BLOG: LATEST POSTS
MyKira GST Review: 6% GST can be confusing, but what about the app?
/ May 1, 2015
SNEAK PEEK: More than 20 usability issues detected, all users found the app confusing. On 1st of April (no April fool joke!), Malaysia moved into GST era with the implementation of the much controversial Goods & Services Tax. Love it or hate it, no one in Malaysia can escape GST. ...
Customer Journey Map: TELCO service experience in Malaysia
/ March 22, 2015
  I bet some of you must be questioning “what is a Customer Journey Map?”, because I asked this question before too. Now, I am going to tell you that a Customer Journey Map (or Customer Experience Map) is basically known as a useful tool for an organization to have a clearer ...
Uniqlo Malaysia & Singapore E-commerce Site: From Offline to Online.
/ February 28, 2015
Welcome to Uniqlo! In 2009, Japan’s No. 1 clothing retailer, Uniqlo expanded their business into Southeast Asia by launching their first store in Singapore. The following year, they entered Malaysia with the largest store in South East Asia. At present, they have more than 20 stores ...
News Reading Experience on Mobile: Tech in Asia & Yahoo! News Digest
/ January 24, 2015
Tech in Asia, one of leading online news sites that covers technology and startup news in Asia recently launched their mobile app on iOS platform. As most of our team in Netizen Testing are frequent readers of the site, we’re extremely excited about the launch. Tech in Asia launching ...
UX Malaysia, Echelon Malaysia 2014 & More… [Event Update]
/ November 14, 2014
November 2014, another exciting month for Netizen Testing. It is also a month of learning and sharing for our team. Speakers for Echelon Malaysia Every year, our team are invited to speak at various conferences, meetups and corporate events in Asia. This November marks another busy ...